Terms and Conditions
Last updated: 19.05.2026
Business name: PRINTDARE
Registered company name: TGRWDARE LIMITED
Company number: 16835947
VAT number:
Address: UNIT 5, St Mary’s Industrial Park, Talbot Road, Hyde, SK14 4HN
Email: printdare@gmail.com
Telephone: 07492 376 148
Website: www.printdare.co.uk
These Terms and Conditions apply to all orders placed with Printdare for garment printing, embroidery, personalisation, branding, design, fulfilment and related services.
By placing an order, approving artwork, making payment or accepting delivery, you agree to these Terms and Conditions.
1. Definitions
In these Terms:
“we”, “us” or “our” means [Company Name].
“you” or “customer” means the person, business or organisation placing an order.
“goods” means garments, printed garments, embroidered garments, accessories, samples, packaging and any other physical products supplied by us.
“services” means artwork preparation, design, printing, embroidery, finishing, fulfilment, consultation or any other service we provide.
“custom goods” means goods made, printed, embroidered, altered or personalised to your specification.
“artwork” means logos, designs, text, images, graphics, files, mock-ups, print-ready files, embroidery files or other creative materials.
2. About Us
We are a professional garment printing company providing services including, but not limited to:
Direct-to-garment printing;
Direct-to-film transfers;
Screen printing;
Vinyl printing;
Embroidery;
Workwear branding;
Promotional clothing;
Merchandise production;
Artwork preparation and print setup;
Bulk order production.
We may provide services to consumers, businesses, charities, schools, clubs, events, teams and other organisations.
3. Quotations
All quotations are based on the information provided by you at the time of request.
A quotation may include garment costs, print costs, embroidery costs, setup costs, artwork costs, delivery costs, VAT and any additional services.
Unless otherwise stated, quotations are valid for [14/30] days from the date issued. After this period, prices may change due to stock availability, supplier pricing, garment changes, artwork changes or production requirements.
A quotation is not a confirmed order until accepted by us and, where required, payment or deposit has been received.
4. Orders
You are responsible for ensuring that all order details are correct before production begins, including:
Garment type;
Garment colour;
Garment size;
Quantity;
Print or embroidery position;
Artwork;
Spelling;
Names and numbers;
Delivery address;
Required deadline.
Once an order has been approved and production has started, changes may not be possible. If changes are possible, additional charges may apply.
We reserve the right to refuse any order at our discretion, including where artwork is offensive, unlawful, discriminatory, defamatory, obscene, misleading, infringes third-party rights or is unsuitable for production.
5. Artwork and Design
You must provide artwork in a suitable format and quality for production. Preferred formats may include AI, EPS, PDF, SVG, PNG, PSD or high-resolution JPEG, depending on the production method.
If artwork is supplied at low resolution, incorrectly sized, unsuitable for print, or not production-ready, the final result may be affected.
Where we provide artwork preparation, clean-up, redraws, mock-ups or design services, these may be charged separately.
Artwork fees cover the preparation of files for production unless otherwise agreed. They do not automatically transfer ownership of editable source files, design concepts or production files.
6. Artwork Approval
Before production, we may provide a visual proof, mock-up, layout or written confirmation of the order.
You must check all proofs carefully, including:
Spelling;
Grammar;
Names;
Numbers;
Logo placement;
Print size;
Garment colour;
Garment size;
Design position;
Quantities.
Approval of a proof confirms that you accept the artwork and order details.
We are not responsible for errors approved by you, including spelling mistakes, incorrect names, incorrect numbers, incorrect sizing, incorrect placement or incorrect artwork.
7. Colours, Placement and Production Tolerances
We aim to reproduce colours, designs and placements as accurately as reasonably possible. However, exact colour matching cannot be guaranteed unless specifically agreed in writing.
Colours may vary due to:
Screen settings;
Garment material;
Garment colour;
Print method;
Ink type;
Lighting conditions;
Artwork format;
Batch variations.
Print and embroidery placement may vary slightly between garments due to the nature of manual and mechanical production processes.
Unless otherwise agreed, reasonable production tolerances apply.
8. Garments and Stock Availability
Garments are subject to supplier availability. If an item becomes unavailable after your order is placed, we may offer a suitable alternative.
Alternative garments may vary slightly in shade, fit, fabric weight, sizing, finish or brand.
We will aim to notify you of significant substitutions before production.
Garment sizes are based on manufacturer sizing guides. We are not responsible for sizing issues where garments have been ordered according to the size selected by you.
We recommend ordering samples before placing large or uniform orders.
9. Customer-Supplied Garments
Where you supply garments for printing or embroidery, you do so at your own risk.
We will take reasonable care when handling customer-supplied garments, but we are not responsible for issues caused by garment quality, fabric composition, hidden defects, prior washing, coatings, contamination, shrinkage or incompatibility with the selected production method.
If a customer-supplied garment is damaged during production due to a production error by us, our liability will be limited to the reasonable replacement value of the garment, unless otherwise agreed in writing.
We may refuse to print or embroider customer-supplied garments if we consider them unsuitable.
10. Samples
Samples may be supplied on request and may be chargeable.
A sample is intended to help you check garment style, sizing, colour, print method or embroidery finish before placing a larger order.
Approval of a sample does not guarantee that every item in a bulk order will be identical, as minor production and garment batch variations may occur.
11. Prices and Payment
Prices are as stated in our quotation, invoice, website, order confirmation or written agreement.
We may require full payment, a deposit or staged payments before starting work.
Unless otherwise agreed in writing, production will not begin until payment or the required deposit has cleared.
For business customers with approved credit accounts, invoices must be paid within [7/14/30] days of the invoice date.
We reserve the right to pause production, withhold delivery, charge interest, recover debt collection costs or cancel orders where payment is overdue.
12. VAT
Prices are shown [inclusive/exclusive] of VAT unless stated otherwise.
Where VAT applies, it will be charged at the applicable rate.
13. Production Times and Deadlines
Production times are estimates only unless we have confirmed a specific deadline in writing.
Production time may begin only when:
Payment or deposit has been received;
Artwork has been approved;
All order details are confirmed;
Required garments are in stock;
Any outstanding information has been provided.
We will make reasonable efforts to meet agreed deadlines, but we are not liable for delays caused by circumstances outside our reasonable control, including supplier delays, courier delays, stock shortages, artwork delays, customer approval delays, equipment failure, staff illness, power failure or force majeure events.
Urgent or express orders may be subject to additional charges.
14. Delivery and Collection
Delivery costs and estimated delivery times will be provided before order confirmation where applicable.
Delivery is made to the address provided by you. You are responsible for ensuring the delivery address is complete and accurate.
We are not responsible for delays or losses caused by incorrect delivery information supplied by you.
Risk in the goods passes to you when the goods are delivered to the address provided, collected by you, or handed to your chosen courier.
If goods are returned to us due to failed delivery, refusal, incorrect address or non-collection, additional delivery charges may apply.
15. Title to Goods
Ownership of goods remains with us until full payment has been received.
You must not resell, alter, use or distribute goods that have not been paid for in full unless we have agreed otherwise in writing.
16. Cancellations by You
Because most garment printing orders are custom-made, cancellation may not be possible once production has started, garments have been ordered, artwork has been prepared, or personalisation has begun.
If you cancel before production starts, we may deduct reasonable costs already incurred, including garment ordering, artwork preparation, administration, setup costs and payment processing fees where applicable.
If you cancel after production has started, you may be liable for the full order value.
17. Consumer Cancellation Rights
If you are a consumer buying standard, non-personalised goods at a distance, you may have a legal right to cancel within 14 days of receiving the goods.
However, this cancellation right does not usually apply to goods that are personalised, custom-made, printed, embroidered or produced to your specification, unless they are faulty, not as described or not supplied with reasonable care.
This does not affect your statutory rights.
18. Returns and Faults
You must inspect your order as soon as reasonably possible after delivery or collection.
Any issue must be reported to us within [48 hours/7 days] of receiving the goods, with photographs and a clear description of the problem.
If goods are faulty, not as described or materially different from the approved order, we may offer, as appropriate:
A repair;
A replacement;
A reprint;
A partial refund;
A full refund.
We may require faulty goods to be returned before providing a remedy.
We will not be responsible for issues caused by:
Incorrect information supplied by you;
Approved artwork errors;
Incorrect sizes ordered by you;
Normal garment sizing variations;
Wear and tear;
Failure to follow care instructions;
Misuse, neglect or damage after delivery;
Customer-supplied garment defects;
Colour variations within reasonable production tolerance.
19. Care Instructions
Printed and embroidered garments must be washed and cared for correctly.
Unless otherwise stated, we recommend:
Wash inside out;
Wash at low temperature;
Do not tumble dry unless garment label allows;
Do not iron directly over print or embroidery;
Do not bleach;
Do not dry clean unless advised;
Follow the garment manufacturer’s care label.
We are not responsible for damage caused by incorrect washing, drying, ironing or handling.
20. Intellectual Property and Permissions
You confirm that you own or have permission to use all artwork, logos, names, slogans, images, trademarks and other materials supplied to us.
You are responsible for ensuring that your artwork does not infringe any copyright, trademark, design right, passing off right, image right or other third-party right.
You agree to indemnify us against any claims, losses, damages, costs or expenses arising from the use of artwork or materials supplied by you.
We may refuse to produce any design where we believe it may infringe third-party rights or breach any law.
21. Use of Completed Work for Promotion
Unless you tell us otherwise in writing, we may photograph or display completed work for promotional purposes, including on our website, social media, portfolio, advertising and marketing materials.
We will not disclose confidential customer information without permission.
22. Confidentiality
Where you provide confidential business information, unpublished designs, campaign materials or sensitive artwork, we will take reasonable steps to keep such information confidential.
This does not apply to information that is already public, independently developed by us, lawfully received from another source, or required to be disclosed by law.
23. Data Protection
We will handle personal information in accordance with applicable data protection laws.
We may use customer information to process orders, take payment, arrange delivery, communicate with you, provide customer support, keep business records and comply with legal obligations.
For more information, please see our Privacy Policy Below
24. Limitation of Liability
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be limited or excluded.
Subject to the above, we are not liable for:
Loss of profit;
Loss of business;
Loss of goodwill;
Loss of opportunity;
Indirect or consequential loss;
Delays outside our reasonable control;
Errors approved by you;
Losses caused by customer-supplied artwork or garments.
For business customers, our total liability shall not exceed the total amount paid by you for the relevant order, unless otherwise agreed in writing.
25. Business Customers
If you are placing an order on behalf of a business, organisation, club, charity, school or other entity, you confirm that you have authority to do so.
Business customers are responsible for ensuring that garments are suitable for their intended use, including workwear, uniforms, safety-related clothing, resale, promotional use or event use.
Unless expressly agreed in writing, we do not guarantee that garments comply with industry-specific regulations, PPE requirements, school policies, brand guidelines or resale labelling requirements.
26. Force Majeure
We are not liable for failure or delay in performing our obligations where caused by events outside our reasonable control, including supplier failure, courier failure, strikes, severe weather, fire, flood, accident, pandemic, government restrictions, power failure, equipment failure, internet failure or other unforeseen events.
27. Complaints
If you are unhappy with your order, please contact us as soon as possible at:
Email: printdare@gmail.com
Telephone: 07492 376 148
Address: UNIT 5, St Mary’s Industrial Park, Talbot Road, Hyde, SK14 4HN
Please include your order number, photographs where relevant, and a clear description of the issue.
We will aim to respond within 7 working days.
28. Changes to These Terms
We may update these Terms from time to time.
The Terms that apply to your order are the Terms in force at the time your order is accepted, unless a change is required by law.
29. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have jurisdiction, except where consumer law gives you the right to bring proceedings elsewhere in the UK.
30. Entire Agreement
These Terms, together with any quotation, invoice, order confirmation, artwork approval, written agreement or policy referred to, form the entire agreement between you and us.
If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to apply.
You should have this checked by a solicitor before publishing, especially if you sell internationally, offer B2B credit accounts, use customer-supplied garments, or handle school/children’s uniforms.
Privacy Policy
Last updated: 19.05.2026
1. Who we are
This Privacy Policy explains how PRINTDARE collects, uses, stores, and protects your personal information.
Business name: PRINTDARE
Address: UNIT 5, St Mary’s Industrial Park, Talbot Road, Hyde, SK14 4HN
Email: printdare@gmail.com
Phone: 07492 376 148
For the purposes of data protection law, PRINTDARE is the data controller of the personal information we collect and use.
2. Information we collect
We may collect the following types of personal information:
Name
Email address
Phone number
Billing and delivery address
Order or service history
Messages or enquiries you send to us
Any other information you choose to provide
3. How we use your information
We use your personal information to:
Provide our products or services
Process orders, payments, bookings, or enquiries
Communicate with you about your order or account
Send marketing emails, where you have consented or where the law allows
Keep business records
Comply with legal, tax, accounting, and regulatory obligations
Prevent fraud, protect our business, and maintain security
4. Our lawful basis for using your information
We only use your personal information where we have a lawful basis to do so. The lawful bases under UK GDPR include contract, legal obligation, legitimate interests, and consent. The ICO says businesses should identify their lawful basis before using people’s data and explain it in their privacy information. (ICO)
We may rely on:
Contract: to provide goods or services you have requested.
Legal obligation: to meet tax, accounting, or legal requirements.
Legitimate interests: to run and improve our business, respond to enquiries, prevent fraud, and keep our services secure.
Consent: where you have agreed to marketing, cookies, or other optional uses of your information.
You can withdraw your consent at any time by contacting us at printdare@gmail.com
5. Sharing your information
We do not sell or share your personal information.
6. How we protect your information
We use appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure.
7. Your rights
Under data protection law, you may have the right to:
Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to certain uses of your information
Ask for your information to be transferred to another organisation
Withdraw consent where we rely on consent
To exercise your rights, contact us at printdare@gmail.com
8. Marketing
We may send you marketing communications if you have opted in or where the law allows us to do so.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at printdare@gmail.com
9. Complaints
If you have concerns about how we use your personal information, please contact us first printdare@gmail.com
You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection. UK data protection is governed by the UK GDPR and the Data Protection Act 2018. (GOV.UK)
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Before publishing, fill in your business details, exact retention periods, tools you use, and whether you use cookies, advertising pixels, email marketing, or overseas service providers.